Student Policy Manual

Here at MyTennisLessons, we feel tennis should be fun, a great work out, as well as instructional. We’ve drafted the Student Policy Manual to help ensure that you get the most from your tennis lesson experience.

By using the Service as defined in the MyTennisLessons Student Agreement, you agree to abide by the rules and terms of the Student Policy Manual.

Services Offered

This section describes the scheduling, billing, payment, and renewal terms of the Services offered by MyTennisLessons. The Service to which you are subscribed is indicated in your student account.

100% Satisfaction Guarantee

We want your lessons experience to be excellent, so we offer the MyTennisLessons 100% Satisfaction Guarantee on our lesson packages. If you take your first lesson and decide that you do not wish to continue with that coach, we will set you up with a new coach at no additional charge. If we can not match you with a new coach we will refund the amount that you paid for your package. In order to obtain a refund, you must provide us with a notice of cancellation within 24 hours following your first lesson.

Tardiness

Rescheduling and Make-Up Lessons

Payment

This section describes the payment terms and methods of the services offered by MyTennisLessons.

Refunds

Payment in Advance

Ethics and Conduct

This section describes the ethics and conduct policies of the Services offered by MyTennisLessons.

Sexual Harassment

MyTennisLessons expects teachers and students to be committed to creating and maintaining an environment free of sexual harassment.
Prohibited conduct includes, but is not limited to: